Privacy and Security Policy
Overview
At Arus EnerG, we respect the privacy rights of our online visitors and recognize the importance of protecting the information we collect. This Privacy and Security Policy explains what information is collected when you browse solararus.com, how it is used, and how we protect your information.
This policy also explains your choices regarding the use of your information and how you can access and control it. This Privacy and Security Policy is subject to our Terms of Use.
We may update this policy from time to time. It is your responsibility to review this page periodically to stay informed of any changes. If you have any questions regarding this policy, please contact us.
Collection of Personal Information
Arus EnerG does not automatically collect your personal information (such as your name or address) when you visit our website. You only provide personal information voluntarily when you request information or choose to receive communications from us. This information may include:
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Name
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Mailing address
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Phone number
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Email address
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Billing, payment, and financial information
We use this information to:
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Fulfill your information requests
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Process and complete orders
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Provide customer support
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Send service-related communications (e.g., order confirmations, delivery updates)
We will not use your personal information for marketing or promotional purposes without your consent.
When you place an order, your personal information is required to process the transaction. Without this information, we cannot complete your purchase. This information may also be shared with:
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Our internal staff
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Third-party providers (such as payment processors, suppliers, and delivery companies)
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Regulatory authorities, if required by law
Collection of Technical Information
Arus EnerG uses cookies to:
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Store items in your shopping cart
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Recognize you when you return to our site
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Improve your shopping experience
Cookies are small data files stored on your computer. They do not contain personal information and cannot harm your computer. You must enable cookies to make purchases on our site.
In addition, we may collect navigation data (e.g., pages visited, time spent on the site) to analyze website usage and performance. This data is anonymous and not directly linked to your identity. We may also work with third-party advertising companies that use cookies or action tags to measure ad performance. The information collected in this way is completely anonymous.
Sharing of Personal and Technical Information
We take your privacy seriously and will only share your personal information:
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When necessary to complete your order (e.g., with suppliers, delivery companies, and payment processors)
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When required by law, or if we believe disclosure is necessary to comply with legal obligations, court orders, or law enforcement requests
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To protect our legal rights, property, or safety, as well as that of our users and the public
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In the event of a business transaction such as a merger, acquisition, or bankruptcy
We may also share information with other organizations for fraud protection and credit risk reduction purposes.
Links to Other Websites
Our website may contain links to third-party websites. Arus EnerG is not responsible for the privacy practices or content of those websites. This Privacy and Security Policy applies only to information collected on solararus.com.
Security
We implement reasonable technical and administrative measures to protect your personal information:
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Secure websites for collecting sensitive data
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Encrypted data storage
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Ongoing efforts to maintain data confidentiality, security, and integrity
While no system is 100% secure, we take appropriate measures based on the sensitivity of the data involved. We retain user data only as long as necessary for business, legal, or regulatory purposes. Information submitted to public areas of the website (such as product reviews or comments) may remain publicly accessible for an indefinite period.
Your Consent
By using the Arus EnerG website, you agree to this Privacy and Security Policy. In the event of any conflict between this policy and our Terms of Use, the Terms of Use shall prevail. Any changes to this policy will be posted on this page. It is your responsibility to review this page periodically for any updates.