1. Introduction
Welcome to the Arus EnerG website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
2. Our Services
Arus EnerG provides solar energy solutions including consultation, system design, installation, and maintenance for residential and commercial properties across Malaysia.
All services are subject to site assessment, technical feasibility, and agreement between both parties.
3. Quotations & Pricing
- All quotations provided are based on the information given by the customer.
- Final pricing may vary depending on site conditions, system size, and technical requirements.
- Any changes to scope will be communicated and agreed upon before proceeding.
4. Installation & Timeline
- Installation timelines are estimates and may vary due to weather, approvals, or unforeseen circumstances.
- Arus EnerG will take all reasonable steps to ensure timely and safe installation.
5. Payment Terms
- Payment structure will be stated in the official quotation or agreement.
- Work may only commence upon confirmation and agreed payment terms.
- Late payments may result in delays or suspension of services.
6. Warranty & Performance
- Solar systems are designed for long-term performance and may include warranties (e.g., up to 25 years depending on components).
- Arus EnerG provides workmanship warranty (e.g., leak protection within a specified period).
- Performance may vary based on weather conditions, usage, and external factors.
7. Customer Responsibilities
Customers agree to:
- Provide accurate information (e.g., electricity bill, property details)
- Ensure safe access to the installation site
- Obtain necessary permissions if required (e.g., landlord approval)
8. Savings & ROI Disclaimer
- Estimated savings (e.g., monthly bill reduction) are based on past projects and typical usage.
- Actual savings and ROI may vary depending on energy consumption, system performance, and external factors.
9. Website Use
- All content on this website is for general information only.
- You may not copy, reproduce, or distribute content without permission.
- We do not guarantee that the website will always be error-free or uninterrupted.
10. Limitation of Liability
Arus EnerG shall not be liable for:
- Indirect or consequential losses
- Loss of savings or expected returns
- Delays caused by external factors beyond our control
11. Third-Party Links
This website may contain links to third-party websites. Arus EnerG is not responsible for their content or practices.
12. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website indicates your acceptance of the updated terms.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us via our website or official channels.